PRIVACY AND SECURITY POLICY

All services provided in our store are owned and operated by MF HANDEL LTD.

Our company may collect personal data for various purposes. Below is information regarding how personal data is collected, processed, and protected.

Through membership registration or by filling out various forms and surveys on our store, certain personal information related to members (such as name, surname, company information, phone number, address, or email address) may be collected by our store as required by the nature of the business.

From time to time, our company may send campaign information, updates about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration, and later they may change these preferences in the account settings section after logging in, or by using the link provided in the notification email.

Personal information submitted electronically by our members through our store or via email during the approval process will not be disclosed to third parties outside the purposes and scope defined in the “User Agreement” made with our members.

In order to identify system-related issues and quickly resolve any disputes or problems related to the provided service, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and collect broad demographic information.

In addition to the purposes and scope defined in the Membership Agreement, our company may use requested information for direct marketing purposes, either by itself or through its business partners. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our store may also be used by our company and its partners for statistical analysis, database creation, and market research without disclosing the identity of our members, even beyond the purposes and scope defined in the “Membership Agreement.”

Our company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation of confidentiality, and to take all necessary measures to ensure and maintain confidentiality, prevent all or any part of the confidential information from entering the public domain .to prevent unauthorized use or disclosure to any third party, and undertakes to take all necessary precautions and exercise due diligence to ensure the protection and confidentiality of such information.

 

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our e-commerce websites. Your credit card information is never stored in our system.

There are two things you should pay attention to in order to understand that you are on a secure website during the transaction process. One of these is the key or lock icon located at the bottom of your browser. This indicates that you are on a secure web page and that all your information is encrypted and protected. This information is used only in connection with the sales transaction process and in accordance with your instructions.

The credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for verification, independently from our shopping websites. If the card is approved for use, the shopping process continues. Since no information related to the card can be viewed or stored by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment, billing, and delivery address information for online orders placed with a credit card is monitored by our company against Credit Card Fraud. Therefore, for customers placing orders for the first time on our shopping websites, the accuracy of financial and address/phone information must first be confirmed before the order can proceed to the supply and delivery stage. If necessary, the customer who owns the credit card or the relevant bank may be contacted to verify this information.

Only you can access and modify all the information you provide when becoming a member. As long as you keep your membership login information secure, it is not possible for others to access or alter your personal information. For this purpose, all membership transactions are carried out within a 128-bit SSL security environment. This system is an internationally recognized encryption standard that is virtually impossible to break.

Today, internet shopping websites that provide customer support services and clearly display their physical address and telephone information are more widely preferred. This allows customers to obtain detailed information about any matter they may have questions about and to evaluate the reliability of the company providing online shopping services more effectively.

Note: We recommend paying attention to whether the online shopping website clearly displays the company’s physical address and telephone number. Before making a purchase, make sure to note all phone and address information of the store you are buying from. If you have any doubts, contact the company by phone before completing your purchase. All information regarding our company, including company location details, is clearly stated on all of our online shopping websites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send to us via the mail-order method will be stored by our company in accordance with confidentiality principles. This information is retained for 60 days in order to handle possible objections or disputes with the bank regarding credit card charges, and is then securely destroyed.

In the event that any amount other than the amount approved by you in the mail-order form is charged to your card, you naturally have the right to object to the bank and prevent the payment of such an amount. Therefore, this process does not pose any risk to you.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its platform. Our company bears no responsibility for the privacy practices or content of websites accessed through these links. Advertisements published on our website may be distributed to users through our advertising partners. The Privacy Policy principles stated in this agreement apply only to the use of our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These situations are limited to:

  1. Compliance with obligations imposed by laws, decrees, regulations, or other legal rules issued and enforced by authorized legal authorities;
  2. Fulfilling and enforcing the requirements of the “Membership Agreement” and other agreements concluded between our store and users;
  3. Requests for information about users by authorized administrative or judicial authorities conducting an investigation or inquiry in accordance with due legal procedure;
  4. Situations where providing information is necessary to protect the rights or security of users.

EMAIL SECURITY

In emails sent to our store’s Customer Service regarding any of your orders, please never include your credit card number or passwords. Information contained in emails may be viewed by third parties. Under no circumstances can our company guarantee the security of information transmitted via email.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website through the use of technical communication files (Cookies). These technical communication files are small text files sent by a website to the user’s browser to be stored in the device’s memory. Cookies facilitate the use of the internet by storing information about site status and preferences.

Cookies help collect statistical information such as how many people visit the site, for what purpose, how many times they visit, and how long they stay on the website. They also support the dynamic generation of advertisements and content specifically designed for users. Cookies are not designed to retrieve data or any other personal information from your device or email. Most browsers are initially configured to accept cookies; however, users may change their settings to refuse cookies or to receive a warning when cookies are being sent.

Our company may amend the provisions of this “Privacy Policy” at any time by publishing the updated version on the website or by sending notifications to users via email. Any changes to the Privacy Policy become effective as of the date they are published.

For any questions or suggestions regarding our privacy policy, you may contact us via email at supportmirela@gmail.com.

You may also reach our company using the contact information below:

Company Name:
MF HANDEL LTD

Email:
supportmirela@gmail.com